Terms of service

Accounts

When you create an account with Rose d'Olive, you are responsible for maintaining the confidentiality of your username and password. You agree not to share your account information with third parties. In the event of unauthorized use of your account, please notify us immediately.

Services

The services offered by Rose d'Olive include the sale of beauty products, product shipping, and delivery. We are committed to providing high-quality services to our customers.

Payment

All payments are processed in Canadian dollars. Prices are displayed on our website and may be subject to change without notice.

Credit Card

When you provide your payment information, you confirm that you have authorized the use and access of the payment method you have chosen. By providing us with your payment information, you confirm that you authorize us to charge the amount due to that payment method.

If we believe your payment has violated a law or any of our terms of use, we reserve the right to cancel your transaction.

Refunds

Please refer to our refund policy for more details.

Shipping

We ship our products across Canada. Shipping fees are calculated based on weight and destination. We also offer free delivery in select areas of Montreal. For more information on our shipping policies, please visit our shipping page.

Limitation of Liability

Rose d'Olive cannot be held responsible for any direct, indirect, incidental, or consequential damages resulting from the use of our products or services.

Intellectual Property

All content on our website, including text, images, graphics, and logos, is the exclusive property of Rose d'Olive and is protected under Canadian intellectual property laws. Unauthorized use of this content is strictly prohibited.

Canadian Law

These terms of use are governed by the applicable laws of Canada. Any disputes arising from these terms will be resolved in the appropriate Canadian courts.

Consistency

Rose d'Olive reserves the right to modify these terms of use at any time and without notice. By using our website and services, you agree to the terms of use in effect at the time of your use.

Updates

These terms and conditions may be updated from time to time to ensure compliance with the law and to reflect any changes in how we operate our website and expect users to behave. We recommend that users review these terms and conditions periodically to stay informed of any updates. If necessary, we will notify users by email of changes to these terms and conditions or post a notice on our site.